Terms & Conditions

Last Updated: [April 7, 2025]
Welcome to VelvetStayHotel-pl!
By accessing or using our website located at www.VelvetStayHotel-pl.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Use
VelvetStayHotel-pl is an online platform that allows users to browse, compare, and book hotel stays across Poland. By using our services, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
2. Bookings & Payments
All bookings made through VelvetStayHotel-pl are subject to availability and confirmation. Prices and availability are subject to change without prior notice. Payments must be made through approved methods. By placing a booking, you authorize us to process your payment.
3. Cancellations & Refunds
Each hotel listed on our platform has its own cancellation and refund policy. Please review these policies before confirming your reservation. VelvetStayHotel-pl is not responsible for any losses due to non-compliance with individual hotel terms.
4. User Responsibilities
You agree to use our services only for lawful purposes. Misuse of the site, including fraudulent activity or attempting to bypass our security features, will result in immediate termination of access.
5. Limitation of Liability
VelvetStayHotel-pl is not liable for any direct or indirect damages resulting from your use of the platform, including hotel services, cancellations, or delays.
6. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a new revision date.
7. Contact Information
If you have any questions or concerns regarding these Terms, feel free to contact us:
VelvetStayHotel-pl
Emilii Plater Street 22B, 00-669 Warsaw, Poland
Email: hello@VelvetStayHotel-pl.com
Phone: +48 572 935 632